Communication Skills Course

600$ UK Customer service 2024-02-10

Course Objectives

By the end of this one-day course, the participants will have:

  • Identified effective communication practices and techniques to overcome communication challenges within the workplace.
  • Recognised different styles of communication that they and their colleagues use to communicate and make decisions.
  • Selected ways to adapt their communication style and methods to create understanding and engagement with others.
  • Used communication techniques to enhance their communication with others.

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Assessment