Communication Skills Course
600$
UK
Customer service
2024-02-10
Course Objectives
By the end of this one-day course, the participants will have:
- Identified effective communication practices and techniques to overcome communication challenges within the workplace.
- Recognised different styles of communication that they and their colleagues use to communicate and make decisions.
- Selected ways to adapt their communication style and methods to create understanding and engagement with others.
- Used communication techniques to enhance their communication with others.