Customer service

This course is perfect for anyone seeking training in customer service and customer care. This course is the best for those who are in customer facing or customer support roles, who want to develop their customer service skills and behaviours.

Courses

Customer service course

Course Objectives By the end of this customer service course, the participants will have:...

Basic Sales Skills Course

Course Objectives By the end of this one-day basic sales training course, the participa...

Communication Skills Course

Course Objectives By the end of this one-day course, the participants will have: Ident...

Complaint Handling Course

Course Objectives By the end of this one-day complaint handling training course, particip...

Telephone Skills Course

Course Objectives Key objectives of the course are to: Answer and make telephone calls...